Company Description
GlobalTix is an all-in-one cloud-based SaaS platform for the tourism industry. They work with thousands of tourism businesses globally, offering over 150,000 experiences and issuing over 10 million tickets annually. Headquartered in Singapore, GlobalTix has a team of over 100 members spread across 10 offices in Asia, including Indonesia. Learn more about their innovative approach at www.globaltix.com.
Role Description
This is a full-time on-site Customer Service role based in Batam. The Customer Service representative will be responsible for providing support to customers, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis.
Qualifications
- Previous Experiences in Customer Service (preferred)
- Customer Support and Customer Satisfaction skills
- Customer Experience knowledge
- Excellent communication and interpersonal skills
- Ability to work well in a team
- Problem-solving skills
- Fluency in multiple languages is beneficial
Salary : Rp 4,000,000 - Rp 5,000,000
