Customer Relation Team

Company Description

PT. Victory International Platinum 8, located in Mega Kuningan, South Jakarta, is a digital platform engaged in services and finance. We introduce our business to the public and encourage individuals to step outside their comfort zones to develop themselves in this field. Our aim is to help individuals become successful and professional businesspersons.

Role Description

This is a full-time on-site role for a Customer Relation Officer located in Setia Budi. The Customer Relation Officer will be responsible for acquistion new client relations, ensuring customer satisfaction, providing customer support, and leveraging analytical skills to address customer needs. They will also handle day-to-day interactions with clients to maintain a positive relationship and enhance customer experience.

Qualifications

• Strong Interpersonal Skills and Client Relations experience
• Proven skills in Customer Satisfaction and Customer Support
• Analytical skills to understand and resolve client issues
• Excellent communication and problem-solving abilities
• Ability to work in a team-oriented environment
• Experience in the finance or service industry is a plus
• Bachelor&aposs degree in Business, Marketing, or a related field