Location:
Pakistan/Malaysia/Indonesia
The Mission
Fasset is bridging the gap between digital assets and traditional retail banking. We are seeking a Consumer Banking Operations Analyst to act as the engine behind our global banking products, specifically our USD International Accounts and Card services. Your mission is to ensure a frictionless, high-speed onboarding experience for every customer while maintaining the rigorous standards of a world-class financial institution.
Core Responsibilities: Mastering the Onboarding Engine
- Onboarding Excellence: Ownership of the end-to-end verification lifecycle for USD account and debit card applications.
- Verification & Audit: Performing meticulous manual Proof of Address (PoA) reviews and multi-jurisdictional Sanction Screening to ensure every user profile is accurate and compliant.
- The Crypto-Banking Bridge: Utilizing your knowledge of Stablecoins (USDT/USDC) and blockchain networks to understand how they serve as the foundation for modern banking rails.
- Global Rail Navigation: Applying deep expertise in SWIFT, SEPA, and ACH to manage and troubleshoot international payment expectations during the customer journey.
- Data Integrity: Ensuring 100% accuracy in manual data entryspecifically names and address linesto prevent downstream friction in global financial messaging.
- Case Management: Managing complex user profiles that require manual intervention, ensuring they move through the system at high velocity without sacrificing quality.
The Fasset Professional: Required Traits
- The Retail Banking Veteran: Prior experience in a retail banking or high-growth Fintech environment (e.g., Neobanks or International Payment providers) is a must.
- Crypto-Native Mindset: You are a user of digital assets. You understand wallet architectures and why stablecoins are the preferred rail for global value transfer.
- The Sprint Mindset: You thrive in high-velocity environments and are comfortable managing large volumes of applications with surgical precision.
- Banking Rail Literacy: You have a functional understanding of how money moves globally and the documentation required to satisfy international banking standards.
- Ownership Obsession: You take personal responsibility for the success of every user you onboard.
