Community Manager

1-3 Years

Job Description

Manage and oversee Cetta Virtual Society operations, events, partnerships, and internal/external relationships
Build and maintain strategic partnerships with communities, private organizations, and government entities
Connect and map external talent/resources for Cetta Online Class and vice versa
Collaborate with marketing team to design and execute community campaigns and UGC strategies
Work with operations team to develop community engagement activities that increase brand loyalty and CLTV
Maintain and promote positive company image within communities and general public
Manage Cetta Virtual Society social media channels
Coordinate with volunteers and community members to organize exclusive member activities (weekly/monthly events)
Develop community growth roadmap (member targets, engagement rates, UGC contributions) aligned with company KPIs and OKRs
Analyze community data with marketing and data teams to support Cetta Online Class business growth

Minimum Qualifications

Bachelor's degree in Communications, Marketing, Education, or related field
1–2 years of experience in community management, online engagement, or social media marketing
Experience organizing and running community events (online/offline)
Strong leadership skills; able to manage a team of 5–10 people
Knowledge of language learning trends and digital community engagement
Passion for languages and building a supportive learning environment
Excellent communication and conflictresolution skills
Organized, good at time management, able to multitask and work independently
Skilled in social media and collaboration tools (Discord, Trello, Notion, etc.)
Comfortable analyzing community data and turning insights into action
Experience building partnerships with communities, influencers, or organizations
Creative, proactive, and adaptable in a fastpaced startup environment
Based in Jabodetabek