Do you love building strong client relationships and making things run smoothly behind the scenes
At ATI Business Group, were looking for a Partnership Associate to join our Commercial & Partnerships team. In this role, you will support ATIs client partnerships across their full lifecyclefrom initial engagement and onboarding to reporting coordination and ongoing relationship management. This role blends relationship building, commercial execution, and performance follow-through. Its ideal for someone detail-oriented, client-focused, and driven to create long-term value in every partnership.
Your Main Responsibilities:
- Support the client journey from introduction to onboarding, including tracking proposals, coordinating documents, and ensuring onboarding readiness.
- Foster strong communication with clients by leading regular updates, check-ins, and performance follow-ups.
- Build strong client relationships while identifying opportunities to expand ATIs partnership and service offerings.
- Coordinate with the Commercial Strategy and Operations teams to ensure accurate and timely reporting.
- Manage administrative preparation for client meetings, including agendas, notes, and follow-ups.
- Monitor partnership performance and flag early risks or opportunities to the Partnerships Lead.
- Present business updates or case studies to clients where appropriate.
- Maintain and update commercial CRM systems to capture every client interaction.
- Provide feedback and input for continuous improvement of partnership programs.
Qualifications:
- Bachelors degree in Business, Communications, or Management preferred.
- 24 years of experience in client service, partnerships, or account coordination roles.
- Strong communication skills in English (written and spoken).
- Excellent interpersonal and organizational skills, with the ability to manage stakeholders and deliverables effectively.
- Proficiency in Google Workspace, Microsoft Office, and CRM tools.
- Strong analytical and numerical skills.
- Confident in speaking and presenting to high-level client profiles.
- Collaborative mindset with the ability to work cross-functionally with Operations, IT, and leadership teams.
- Experience in professional services, BPO, or tech-enabled services is a plus.
- Self-starter with a growth mindset toward partnership building and client relationships.
Be Part of ATIs Journey:
At ATI Business Group, we support our clients continued growth by providing scalable talent and cost-effective technology solutions. Since 2002, our focus on serving the travel and hospitality industries has helped us grow to over 900 employees worldwide.
