Business Product Manager - PP, ShopeePay
Job Description
Job Description
- Manage the end-to-end product lifecycle of Payment Processing products, from discovery and roadmap prioritization through launch and ongoing improvement.
- Own the payment processing channels, including channel performance, transaction lifecycle and expansion to new rails.
- Analyze the market, competitors, and key product metrics to find growth opportunities, close capability gaps, and shape product direction.
- Define and document business requirements, user stories, and acceptance criteria that translate into measurable improvements.
- Drive cross-functional alignment across business, technical, compliance, risk, and operations teams to agree on requirements and priorities, and to deliver payment solutions that meet business and regulatory needs.
- Maintain existing products and lead live issue escalations, coordinating resolution across relevant teams.
- Bachelor's degree in IT, Engineering, Business or a related field from a reputable university.
- 3-5 years of experience as a Product Manager in payment gateways or payment processing.
- Strong knowledge of Indonesian payment rails, transaction flows, and integrations.
- Proven ability to drive cross-functional alignment and translate business needs into clear product requirements.
- Excellent communication in English and Bahasa.
- Able to keep up with the fast-moving payments and fintech industry.
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Key Skills
About Company
Skills:
Integrations, Business Requirements, User Stories, Payment Gateway, Cross-functional Alignment, Acceptance Criteria, Merchant Ecosystem, Payment Gateway Flows