Business Product Manager - Payment Gateway, ShopeePay
Job Description
Job Description
- Manage the end-to-end product lifecycle of Payment Gateway, owning roadmap prioritization
- Analyze the Payment Gateway market landscape and competitor positioning to identify growth opportunities and shape product direction
- Define and document business requirements, user stories, and acceptance criteria that translate into measurable improvements in PG features and integrations
- Drive cross-functional alignment across business, technical, compliance, and operations teams to ensure accurate requirements and clear priorities
- Partner with Technical PM, Engineering, QA, and Risk teams to deliver PG solutions that meet both business and regulatory needs
- Improve PG performance by driving initiatives that increase reliability and transaction conversion
- Maintain existing PG products and lead live issue escalations, coordinating resolution across relevant teams
- Bachelor's degree in IT, Engineering, Business or a related field from a reputable university
- 2-4 years of experience as a Product Manager in a Payment Gateway company
- Strong understanding of payment gateway flows, integrations, and the merchant ecosystem
- Proven ability to drive cross-functional alignment and translate business needs into clear product requirements
- Excellent communication in English and Bahasa
- Able to keep up with the fast-moving payments and fintech industry
More Info
Key Skills
Cross-functional Alignment
Acceptance Criteria
Merchant Ecosystem
Payment Gateway Flows
Payment Gateway

