Business Development Manager

BUSINESS DEVELOPMENT MANAGER

Dolan Restaurant & Park | Kawisari Coffee

Part of Tugu Hotels & Restaurants Group

Location: Bali, Indonesia

Employment Type: Full-Time

ABOUT THE ROLE

We are looking for an energetic, commercially driven, and relationship-oriented Business Development Manager to lead growth initiatives across two distinctive business units:

• Dolan Restaurant & Park – A family-friendly destination in Canggu featuring dining, private events, live entertainment, BBQ experiences, and outdoor celebrations.
• Kawisari Coffee – A heritage coffee brand with its own plantation and roasting operation, offering coffee products through retail, hospitality, corporate, and wholesale channels.

This role combines business development, sales, partnerships, events, hospitality, and retail growth. The successful candidate will be responsible for identifying new revenue opportunities, developing strategic partnerships, expanding sales channels, and strengthening the market presence of both brands.

KEY RESPONSIBILITIES

Dolan Restaurant & Park

• Develop and execute sales strategies to increase restaurant and event revenue.
• Generate bookings for private events, birthdays, corporate gatherings, weddings, family celebrations, and community events.
• Build relationships with schools, corporations, villa management companies, travel agents, event organizers, and local communities.
• Develop partnerships with brands, family-focused businesses, tourism operators, and lifestyle businesses.
• Identify and secure sponsorships, collaborations, and promotional opportunities.
• Work closely with the Marketing team to develop attractive packages, promotions, and seasonal campaigns.
• Monitor competitor activities and identify new market opportunities.

Kawisari Coffee

• Drive sales growth for packaged coffee, merchandise, gift products, and other retail offerings.
• Develop B2B and wholesale partnerships with hotels, cafés, restaurants, offices, retailers, and specialty stores.
• Expand distribution channels across local and international markets.
• Identify opportunities for corporate gifting, hampers, and private-label partnerships.
• Build and maintain relationships with distributors, resellers, and retail partners.
• Develop strategies to increase brand awareness, customer acquisition, and sales.
• Support product launches, trade shows, coffee events, and promotional activities.

General Business Development

• Build and maintain a strong pipeline of leads, prospects, partnerships, and business opportunities.
• Identify new revenue streams and potential markets for both brands.
• Prepare business proposals, presentations, commercial offers, and partnership agreements.
• Track sales performance and business development KPIs.
• Conduct market research and monitor industry and competitor trends.
• Collaborate closely with Operations, Marketing, and Management teams.
• Represent both brands professionally at networking events, industry gatherings, and business meetings.
• Manage multiple projects and priorities across both business units.

REQUIREMENTS

• Minimum 3–5 years of experience in Business Development, Sales, Partnerships, Hospitality, Retail, FMCG, Lifestyle, Tourism, or related industries.
• Proven track record of achieving sales targets and generating new business opportunities.
• Strong networking, negotiation, communication, and relationship-building skills.
• Experience in hospitality, F&B, retail, coffee, consumer products, or tourism is highly preferred.
• Strong understanding of B2B sales, partnerships, events, and commercial development.
• Excellent presentation and communication skills in English and Bahasa Indonesia.
• Self-motivated, proactive, commercially driven, and results-oriented.
• Comfortable working across multiple business units and managing diverse projects.
• Strong organizational, analytical, and reporting skills.