About ADA
ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in South and Southeast Asia and partner with leading brands to drive their data and digital maturity.
What Will You Do
- Product Mastery & Deep Knowledge of WhatsApp Business Platform
- In-Depth Product Expertise: Maintain a comprehensive understanding of WhatsApp Business Platform's features, capabilities, and integrations. Stay updated on new product releases, updates, and innovations to effectively communicate its value proposition.
- Solution-Oriented Selling: Focus on WhatsApp Business as a solution tailored to client needs, highlighting how the platform can help businesses enhance customer engagement, streamline communication, and drive sales, rather than just positioning WhatsApp as a standalone product.
- Client Acquisition & Negotiation Skills
- Monthly Client Acquisition: Set and achieve monthly client acquisition targets, using a proactive approach in reaching out to new leads and converting them into customers.
- High-Level Negotiation & Deal Closing: Lead negotiation processes, ensuring alignment between client expectations and WhatsApp Business offerings. Focus on closing deals efficiently while ensuring long-term client satisfaction.
- Relationship Management: Foster relationships throughout the sales cycle and beyond, maintaining a high level of customer engagement even post-sale, to encourage renewals and upselling opportunities.
- Lead Generation & Networking
- Proactive Lead Generation: Take ownership of the lead generation process, including canvassing, cold calling, and leveraging LinkedIn to identify potential clients. Maximize personal connections and past professional networks to generate leads.
- Old Clients & Network Utilization: Reconnect with previous clients or leads from prior roles or companies, nurturing those relationships to identify new opportunities for WhatsApp Business adoption.
- Database Management: Ensure leads are tracked, nurtured, and followed up appropriately, maintaining a healthy sales pipeline.
- Selling WhatsApp as a Solution, Not Just a Product
- Consultative Selling Approach: Understand the specific challenges of each client and demonstrate how WhatsApp Business Platform can be customized to solve these issues. Position WhatsApp as a strategic business tool, not just a messaging service.
- Tailored Presentations & Demos: Deliver presentations and product demos that speak directly to the client's needs, focusing on ROI, customer engagement, and process efficiency.
- Building Trust: Emphasize long-term value and trust-building with clients by showing how WhatsApp can support and scale their business communication efforts over time.
- Cross-Functional Team Collaboration
- Collaborating Across Teams: Work closely with Sales, Product, Account Management, and Reporting teams to ensure smooth onboarding and integration of WhatsApp Business for clients.
- Feedback Loop: Provide feedback to the Product Team regarding client challenges and feature requests to help improve the product experience.
- Onboarding & Support: Collaborate with Account Managers and Customer Success Teams to ensure clients are onboarded seamlessly and receive continued support after the sale.
- Internal Coordination: Maintain open communication with internal teams to address client queries and ensure all departments are aligned on client requirements and expectations.
- Performance Reporting & Accountability
- Track Sales Metrics: Provide regular updates and reports on lead generation, client acquisition progress, closed deals, and monthly revenue targets. Continuously monitor and adjust strategies to hit sales goals.
- Customer Feedback Reporting: Collect client feedback and insights, reporting them back to senior management for strategy refinement and product improvements.
- Client Success & Relationship Management
- Post-Sale Engagement: Ensure that clients successfully implement WhatsApp Business and continue to derive value from the platform. This involves regular follow-ups, proactive problem-solving, and ensuring clients fully utilize the platform.
- Upselling & Cross-Selling: Identify opportunities for upselling additional features or services within WhatsApp Business to existing clients, fostering long-term partnerships.
What skills and experience you will need
- Expert Communication: Strong ability to articulate the value of WhatsApp Business in terms that resonate with clients business goals, delivering clear and compelling presentations.
- Negotiation & Deal Closing: Exceptional negotiation skills, with the ability to close sales deals efficiently while maintaining a client-focused approach and ensuring mutually beneficial outcomes.
- Lead Generation Expertise: Proactive in generating leads through canvassing, cold calling, LinkedIn networking, and leveraging existing connections. Demonstrates resourcefulness and initiative in building a strong pipeline.
- Consultative Sales Approach: Ability to position WhatsApp as a comprehensive business solution, not just a product, focusing on the unique needs of each client and crafting tailored recommendations.
- Team Collaboration: Strong ability to work across multiple teams, including sales, product, and customer success, ensuring seamless service delivery and fostering a cooperative, solution-oriented environment.
- Goal-Oriented: Demonstrated ability to meet monthly client acquisition and sales targets through a strategic, organized approach to sales.
- Perseverance & Resilience: Displays a strong will to overcome obstacles, maintains focus through challenges, and consistently strives to reach goals, even in the face of setbacks.
- Reliability & Accountability: A dependable team member who consistently delivers results, maintains integrity in all dealings, and follows through on commitments, ensuring that both clients and internal teams can count on them.
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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.ada-asia.com for regular updates on available roles 
