Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Key Responsibilities
- Develop, maintain, and enhance Business Continuity Plans (BCP) and ensure compliance with Group BCM Policy and governance standards.
- Coordinate annual BCM audits, reviews, and readiness assessments across all functions.
- Lead or support Business Impact Analysis (BIA) and Risk Assessment (RA) to identify critical processes and recovery priorities.
- Assist Crisis Management Team during incidents, ensuring activation of continuity plans and communication protocols until normal operations resume.
- Organize and execute BCM drills, tests, and exercises; document results and implement corrective actions.
- Maintain BCM documentation, version control, and prepare regular reports on readiness, gaps, and improvements.
- Conduct BCM awareness campaigns and training sessions; provide guidance on best practices to departments.
- Liaise with regulators through Compliance teams and ensure all BCM materials (SOPs, BCPs, playbooks) are up-to-date and accessible.
Qualifications & Requirements
- Bachelor's degree in Business, Management, Information Systems, Risk Management, or a related field.
- 5+ years in Business Continuity Management, Risk Management, Operations/Process Governance; IT Disaster Recovery is a plus.
- Skilled in conducting Business Impact Analysis (BIA) and risk assessments; familiarity with Disaster Recovery Planning (DRP) preferred.
- Understanding of emergency response processes and incident handling.
- Strong in MS Office (Excel, PowerPoint, Word); Power BI experience is an advantage.
- Excellent problem-solving and critical thinking abilities.
- Strong stakeholder engagement and clear communication skills.
- Organized, detail-oriented, proactive, and able to perform under pressure during incidents.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
