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Job Description:
Brokerage Senior Assistant
The Brokerage Senior Assistant will mainly focus on the finance aspect of Customs Brokerage, handling the duty & tax payment to the government, monitoring the call & collect team, and process goodwill and billing adjustment.
This position will also partner closely with Finance and Operation team to ensure smooth process on day-to-day basis.
Job Description
- Executing daily brokerage transactions (Duty & Tax Process) and operational activities (Call & Collect)
- Prepare, review, and verify trade documentation, confirmations, and settlement records
- Coordinate with operations, finance, resolve transaction issues
- Serve as a primary point of contact for clients on Duty & Tax related inquiries
- Monitor transaction limits, documentation completeness, and risk indicators
- Handle escalated client queries with professionalism and efficiency (Billing Adjustment & Good Will)
- Prepare regular brokerage reports (daily, weekly, monthly) including transaction volume and performance metrics
- Provide guidance and on-the-job support to administrative staff (Call & Collect)
Job Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field
- 5-10 years of experience in Finance, collection & brokerage operations, or a related role
- Experience supporting brokerage, or sales teams is strongly preferred
Employee Type:
Permanent
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