Develop and execute growth strategies to drive merchant acquisition, activation, engagement, and transaction volume.
Conduct end-to-end data analysis to identify opportunities to improve merchant adoption, usage, and overall business performance.
Identify product gaps and opportunities for product improvements and enhancements that can improve merchant experience, adoption, and transaction volume.
Translate merchant and business needs into actionable product improvement initiatives, working closely with Product and relevant stakeholders from ideation through implementation.
Lead end-to-end growth initiatives from opportunity identification and strategy development through execution, stakeholder coordination, and delivery.
Conduct performance analysis, user/merchant research, and competitor benchmarking to identify market opportunities and inform growth and product strategies.
Requirements
Minimum 5 years of experience in project management, business development, growth, process improvement, business planning, or a related field.
Strong understanding of business processes and the ability to identify opportunities for process, product, and operational improvements.
Strong analytical and problem-solving skills, with the ability to translate data and insights into actionable business and growth initiatives.
High ownership mindset with the ability to independently manage initiatives end-to-end, from identifying opportunities and developing strategies to execution and delivery.
Strong communication and stakeholder management skills, with the ability to influence and drive alignment across teams.
Professional fluency in both English and Bahasa Indonesia.