About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Submit to Bali's embrace at Four Seasons Resort Sayan: a hillside haven bathed in beauty and purity. Arrive via a dramatic treetop bridge to a gravity-defying rooftop lotus pond, beneath which the sacred Ayung valley spreads its tropical arms. Descend through a valley of towering palms, tiered rice paddies and enchanting gardens that cocoon 60 suites and villas. Choose from secluded treetop accommodations or riverside sanctuaries all featuring traditional ikat fabrics, antique furnishings and Indonesian artefacts.
About The Role
Serve guest needs by providing exceptional knowledge of wine spirits and mixed drinks as well as information regarding preparation methods.
What You Will Do
- Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards.
- Confirm guest orders including any special needs or requests from the lounge server using the hotel's point-of-sales system; check completed orders with the guest's original order.
- Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beets, ports, armagnacs, eau de vies, cognacs and specialty drinks.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
What You Bring
- Ability to pour, mix, and blend a wide variety, of wines, spirits, and missed drinks. Ability to accurately process cash and credit card transactions.
- Excellent interpersonal skills and communication skills
- Cross cultural sensitivity, and customer service orientation
- Guest centricity and understanding the importance of guest's preferences.
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours
- This is a full-time position
- The working hours will primarily be early mornings and days, during weekdays and weekends.
