AVP, Corporate Action and Client Service Team Lead, Operations

5-7 Years

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Early Applicant

Job Description

Responsibilities

Lead and manage a team of professionals responsible for corporate actions and client service
Ensure timely and accurate processing of corporate actions, such as dividend payments, stock splits, and mergers
Provide exceptional client service by addressing inquiries and resolving issues in a timely and efficient manner
Develop and implement process improvements to enhance operational efficiency and client satisfaction
Collaborate with cross-functional teams to ensure seamless service delivery
Monitor team performance and provide feedback and coaching to support professional development
Contribute to the development and implementation of departmental strategies and initiatives

Requirements

Minimum 5 years of experience in a similar role, preferably in the financial services industry
Strong leadership and people management skills, with the ability to motivate and develop a team
Excellent problem-solving and decision-making abilities
Proficient in financial and operational reporting, with the ability to analyze data and identify trends
Demonstrated experience in process improvement and project management
Exceptional communication and interpersonal skills, with the ability to liaise effectively with clients and stakeholders
Ability to work in a fast-paced, deadline-driven environment