Aftersales Manager

Aftersales Manager

Location: South Jakarta, Indonesia

Job Details: Onsite - Permanent

What you'll do:

Leading and managing all aftersales activities, including service, parts, warranty, and customer satisfaction functions across dealer networks and service centers. This role ensures operational excellence, profitability, and premium customer experience aligned with the brand standards and business objectives.

About you:

• Bachelor's degree in mechanical / automotive engineering, Business Management, or related field.
• Minimum 5 years of experience in automotive aftersales, with at least 3 years in a managerial role.
• Strong analytical ability to interpret aftersales performance data, financial metrics, customer satisfaction trends, and parts operations to drive service efficiency, profitability, and customer retention.

Start your journey

If you're excited about this role but don't meet every requirement, we still encourage you

to apply. You might be the perfect fit we're looking for. Join our team and become part of

a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and

experiences, helping ensure our workforce is representative of the global communities we

operate in.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner

with some of the biggest brands in the business to sustainably power better mobility today

and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and

collaborative culture, delivering a brilliant experience for our customers and partners.

We're a dynamic and fast-growing business, driving the transformation of our industry and

redefining tomorrow. Find out more visit www.inchcape.com