Account Receivable Officer

Company Overview

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Position Overview

As an Accounts Receivable Officer at Meratus Group, you&aposll champion credit governance and lead end-to-end control for cargo and document release tied to payment status. This role ensures zero-overdue receivables and protects business integrity through proactive monitoring, issue resolution, and internal coordination. You&aposll also drive customer engagement, lead process enhancement initiatives, and elevate team performance all while aligning to the company&aposs core values and operational excellence

Key Responsibilities

• Lead cargo and document release processes, ensuring payment alignment with credit policies
• Coordinate across Finance, Operations, Customer Service, and Document teams for real-time clearance status
• Monitor cash accounts to identify delayed or irregular payments, initiating corrective follow-ups
• Resolve payment discrepancies by root cause analysis and preventive actions
• Maintain open communication with key customers to ensure timely collections and service recovery
• Supervise compliance with internal processes (P3W) and mentor team members to deliver peak performance
• Prepare successors for key roles and foster team learning through coaching and training
• Recommend improvements in AR business processes, automation, and technology adoption
• Identify and report high-risk customers, propose provisions/write-offs, and advise on dunning strategy

Qualifications

• Bachelor&aposs Degree in Accounting, Finance, Business Administration, or related field.
• Minimum 2-3 years&apos experience in AR role within logistics, maritime, or large-scale companies
• Deep understanding of accounts receivable, credit evaluation, and reconciliation practices
• Hands-on experience with ERP platforms (D365, Oracle, SAP) and Excel proficiency
• Strong leadership and people development capabilities
• Analytical thinker with excellent communication and stakeholder management skills
• Process-driven mindset with attention to detail and initiative for improvement

Technical Competencies

• Cargo/Document Release Control
• Credit & Collection Management
• ERP/Financial Systems Proficiency
• Payment Discrepancy Analysis
• Risk Mitigation & Compliance
• Business Process Automation

Soft Competencies

• Customer Relationship Management
• Cross-functional Collaboration
• Analytical & Strategic Decision-Making
• Initiative, Accountability & Resilience