Established in 1994, Indonet is a pioneer and leading digital infrastructure service provider in Indonesia, delivering mission-critical solutions that support business sustainability and digital acceleration. Our services include reliable connectivity, data centers, and cloud solutions tailored to meet the evolving needs of modern enterprises.
With over three decades of experience, Indonet has consistently supported customers in building secure, scalable, and efficient digital infrastructure. Since 2021, Indonet has officially become part of Digital Edge, a pan-Asia Pacific data center platform company, strengthening our commitment to supporting Indonesia's digital transformation and digital economic growth.
We are currently opening an opportunity for the position of Account Manager to join our team.
Key responsibilities:
- Sales Target Achievement: Actively prospect, negotiate, and close deals with new B2B customers to meet or exceed monthly/quarterly sales quotas.
- Account Management & Retention: Maintain and nurture relationships with existing clients to ensure satisfaction, reduce churn, and identify upselling or cross-selling opportunities.
- Solution Selling: Understand client business needs to propose appropriate ISP services, including dedicated internet, broadband, and fiber, networking solutions.
- Customer Relationship Management: Act as the primary point of contact between clients and internal technical/support teams to resolve complaints and ensure smooth service delivery.
- Market Analysis& Reporting: Monitor industry trends, competitor activities, and provide regular sales forecasts and activity reports to management.
The successful candidate:
- Experience: Minimum 2-3 years of experience in sales, ideally within an ISP, Telco, or Systems Integrator environment.
- Skills: Strong negotiation, presentation and interpersonal skills.
- Education: Diploma bachelor's degree in any field.
- Technical Aptitude: Understanding of internet technology basics and proficiency in MS Office.
- Target-Oriented: Proactive, able to work under pressure, and highly motivated to meet targets.
