Account Manager

BOTANIKA Brands creates premium botanical syrups and sparkling non-alcoholic drinks for modern hospitality and conscious consumers.

Our products help bartenders, chefs, baristas, and other beverage professionals create distinctive cocktails, mocktails, sodas, coffee drinks, and culinary experiences. We work closely with hospitality partners and distributors to build menus, train teams, develop new serves, and grow the premium non-alcoholic beverage category.

As BOTANIKA continues to grow in Indonesia, we are looking for a relationship-driven Account Manager who enjoys hospitality, believes in great products, and wants to build a brand in the market.

This is a hands-on, customer-facing role for someone who enjoys being out in the market.

As HORECA Account Manager, you will regularly visit hotels, restaurants, cafés, bars, and other hospitality venues across Jakarta. You will meet beverage decision-makers, introduce BOTANIKA, organize tastings, support menu development, train customer teams, and help accounts grow successfully.

The role combines relationship management, business development, product education, and brand-building. While you will manage reporting and follow-up through our CRM, an important part of your work will take place at customer outlets rather than behind a desk.

• Build strong relationships with F&B managers, bar managers, restaurant managers, purchasing teams, chefs, baristas, owners, distributors, and other hospitality professionals.
• Visit existing and potential HORECA customers across Jakarta.
• Introduce BOTANIKA through product presentations, tastings, and demonstrations.
• Identify new business opportunities with hotels, restaurants, cafés, bars, and hospitality groups.
• Support customers with menu placement, drink development, product usage, and team training.
• Follow up on samples, proposals, listings, orders, and customer requests.
• Help accounts increase product visibility, menu presence, and reorder frequency.
• Work with the BOTANIKA team on promotions, activations, product launches, and trade-marketing initiatives.
• Maintain accurate customer information, visit reports, opportunities, and forecasts in the CRM.
• Share feedback and market insights to support our product, pricing, sales, and marketing strategies.
• Occasionally support customer tastings, trainings, or hospitality events outside regular office hours.
  

We would love to meet candidates who have:

• Experience in account management, sales, business development, customer success, or hospitality operations.
• Experience working with hotels, restaurants, cafés, bars, beverage distributors, or other foodservice customers.
• A genuine interest in beverages, food, hospitality, and building long-term customer relationships.
• An understanding of how hospitality outlets select, use, list, and reorder products.
• Confidence meeting new customers and presenting products face-to-face.
• Strong communication and relationship-building skills.
• The ability to organize customer visits, follow up consistently, and manage multiple opportunities.
• Professional communication skills in Bahasa Indonesia and working proficiency in English.
• The willingness and ability to travel regularly throughout Jakarta.
• Flexibility to occasionally support tastings, trainings, or customer events outside regular office hours.

Experience with premium beverages, syrups, mixers, coffee, spirits, non-alcoholic drinks, or hospitality brand-building would be a strong advantage.

If you have relevant hospitality experience but do not meet every point above, we still encourage you to apply. Product training and support will be provided—the right attitude, market understanding, and ability to build genuine relationships are equally important to us.

• Competitive salary with performance-based incentives.
• Transportation and communication allowance.
• Product, sales, and category training.
• The opportunity to represent and help shape a growing international beverage brand.
• Direct exposure to principal-led sales strategy and trade marketing.
• A collaborative and entrepreneurial working environment.
• Career growth as BOTANIKA expands in Indonesia and internationally.
• A role where your ideas and market feedback can have a direct impact.
  

Send your CV to [Confidential Information] with the subject:

• HORECA Account Manager Jakarta – [Your Name]