The job holder must ensure the payroll products are aligned and according to the employment and statutory regulations for the payroll countries. He/she must equip himself/herself with the payroll products knowledge and capable to perform his/her job independently. He/she may comprehend the requirements and regulations provided by local/regional team of the payroll countries, analyze and provide system solution diligently and able to write in Payroll Functional Specification.

About the Role

PRE-REQUISITES

Degree in Information System/Payroll/HR or equivalent
Applicants MUST possess at least 3 years of HRMS Products experience
Preferably Regional payroll experience in Implementation, Support and/or System Testing
Extensive knowledge of Payroll Product Analysis, Solution Design, Testing, writing in Payroll Functional Specification and Basic SQL
Demonstrates proactiveness, initiative and personal accountability to meet work demands
Able to work independently in a fast-paced and high demand environment

Responsibilities

Regional payroll product's system solution provider
Analyze and test the functionality of the payroll product reported by the local/regional team and inform the party will there any change request require to the System
Business Process Analysis and provide system solution will there any enhancement/customization/new functionality request brought up by the local/regional team
Understand the employment and statutory regulations for the payroll country(ies) and align with the System
Request for change will there any discrepancy found from the Payroll System against the regulations for the payroll country(ies)
Able to write Payroll Functional Specification and understandable by all parties (including Research and Development and Quality Assurance Teams)
Take overall responsibility and meet the deadline and work demands
Ensure the key performance indicators set are met
Offer to take additional responsibilities as and when require
Interaction with Other Departments
Follow up with Project Management/Service Delivery/Support Team on
Enhancement, Customization and/or New Functionality Request for the payroll products
Follow up with Research and Development and Quality Assurance Teams on
Enhancement, Customization and/or New Functionality payroll product related request from local/regional team (if applicable)
Involvement in Quality Action for the regional payroll products

Product Specialist - Regional Payroll