Servicenow, BMC Remedy, Power Bi, Itil Foundation, Excel, It Governance, ManageEngine, COBIT Foundation, Jira Service Management

Issue Management, Negotiation, Process Management, Relationship Building, Attention To Detail, Risk Management, Critical Thinking, Written Communications, Regulatory Compliance, Influence, Active Listening, Interpret Relevant Laws Rules and Regulations, Policies Procedures and Guidelines, Decision Making