Job Duties

Lead and align Key Account strategy with country priorities, ensuring achievement of CSI/MNC/SBC targets and overall budget.
Plan, manage, and develop a portfolio of strategic customer accounts to drive business growth.
Collaborate with global/regional stakeholders to implement strategic initiatives and support key customer development.
Coach and support Key Account teams through account planning, customer engagement, and capability building.
Facilitate sales excellence by driving relevant training, best practices, and expert community participation.
Organize and contribute to internal and external events to strengthen industry presence and customer relationships.
Ensure compliance with customer contract processes, SOP/COP requirements, and company standards.
Drive performance management, including coaching, monthly reviews, and improvement plans.
Promote industry insights, trends, and knowledge sharing within the organization.
Support additional sales priorities as assigned by the Head of Sales.
Ensure adherence to Quality, Environmental, Health & Safety, and Business Continuity standards.

Job Requirements

Bachelor's degree in the relevant field, Master's degree is an advantage
Minimum 5 years of relevant work experience in Marketing and Sales role or industry, experience at Management Level is an advantage
Proficiency in English both in writing and speaking
Has adequate computer literacy and proficiency
Has all technical competencies and skills required for the position
Clean criminal record and adherence to ethical standards

Why Join Us

At DHL Group, we value innovation, collaboration, and a commitment to excellence. You will be part of a global team that is dedicated to delivering exceptional service and driving business success. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

How to Apply:

If you are ready to take on this exciting challenge and make a significant impact in our organization, please submit your English CV to this vacancy

**DHL Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees**

Senior Business Development Sales Manager