Job Duties
- Lead and align Key Account strategy with country priorities, ensuring achievement of CSI/MNC/SBC targets and overall budget.
- Plan, manage, and develop a portfolio of strategic customer accounts to drive business growth.
- Collaborate with global/regional stakeholders to implement strategic initiatives and support key customer development.
- Coach and support Key Account teams through account planning, customer engagement, and capability building.
- Facilitate sales excellence by driving relevant training, best practices, and expert community participation.
- Organize and contribute to internal and external events to strengthen industry presence and customer relationships.
- Ensure compliance with customer contract processes, SOP/COP requirements, and company standards.
- Drive performance management, including coaching, monthly reviews, and improvement plans.
- Promote industry insights, trends, and knowledge sharing within the organization.
- Support additional sales priorities as assigned by the Head of Sales.
- Ensure adherence to Quality, Environmental, Health & Safety, and Business Continuity standards.
Job Requirements
- Bachelor's degree in the relevant field, Master's degree is an advantage
- Minimum 5 years of relevant work experience in Marketing and Sales role or industry, experience at Management Level is an advantage
- Proficiency in English both in writing and speaking
- Has adequate computer literacy and proficiency
- Has all technical competencies and skills required for the position
- Clean criminal record and adherence to ethical standards
Why Join Us
At DHL Group, we value innovation, collaboration, and a commitment to excellence. You will be part of a global team that is dedicated to delivering exceptional service and driving business success. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.
How to Apply:
If you are ready to take on this exciting challenge and make a significant impact in our organization, please
submit your English CV to this vacancy
**DHL Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees**
