As a Key Account Manager you will take charge of

Grow account NMV and revenue
Build strong relationships with your brand and platform counterparts
Deliver expert recommendations on the best strategy / promotions / growth levers for brands
Develop annual growth plans and activation calendars and campaign proposals
Manage cross-functional team to drive brand performance (Content, Store management, Operations, Chat)
Ensure all brand / store KPIs are met
Collaborate on onboarding and growth plans for new brands
Collaborate with management on NMV goals, planning and forecasting
Work together with Category Manager to ensure account retention and growth

What we are looking for - the ideal profile

Min 2-3 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
Strong interpersonal, relationship and communication, listening and negotiation skills
Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
Experience in developing digital / ecommerce campaign plans
Analytical skills to analyze data and make performance improvement suggestions
Project management experience
Good Excel and PowerPoint skills

In return, you will be getting

We work with the most ambitious leading brands in ecommerce across South East Asia and the brand management team is the key interface between brands and our different in-house teams. In this role, you will have the most holistic overview of all facets of driving a successful e-commerce business
From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities
Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact
Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts

Key Account Manager (E-commerce)

Key Account Manager (e-commerce)