About The Company

Summit Healthcare is an accredited training institution by the Ministry of Health of Indonesia. Guided by our core values Integrity, Excellence, Compassion, Curiosity, and Courage we are dedicated to improving lives and delivering high-quality education and certification programs for health practitioners. We remain committed to our vision and mission to save lives and enhance the quality of life by empowering people across the country.

Summit Healthcare is currently seeking a Human Resources Business Partner (HRBP) to join our dynamic team. In this role, you will drive people strategy, partner with leaders to build high-performing teams, lead recruitment, onboarding, performance, and development programs while strengthening engagement and culture. You'll also manage compensation, ensure HR compliance, optimize HR operations, and provide strategic HR guidance to attract, grow, and retain top talent across the organization.

If you are people-centric with a passion for building high-performing teams and driving strategic HR impact, we'd love to have you on our team!

Key Responsibilities:

HR Strategic Partnership & Business Alignment

Act as strategic HR business partner to CEO and department leaders (Operations, Growth, Marketing)
Understand business objectives and translate into HR strategies and workforce plans
Provide strategic HR counsel on organizational design, workforce planning, and talent strategy
Partner with Operations on instructor workforce planning and capacity management
Collaborate with department heads to align HR initiatives with business priorities
Proactively identify HR-related business risks and opportunities
Drive HR initiatives that support business growth and operational excellence

Talent Acquisition & Recruitment

Manage end-to-end recruitment process for all positions across the organization
Partner with hiring managers to define role requirements and candidate profiles
Source candidates through multiple channels (job boards, LinkedIn, referrals, agencies)
Conduct screening interviews and coordinate interview processes with hiring teams
Manage instructor recruitment in partnership with Head of Operations
Negotiate offers, conduct reference checks, and close candidates
Track recruitment metrics and optimize hiring processes for efficiency and quality

Onboarding & Employee Integration

Design and deliver comprehensive onboarding programs for all new employees
Coordinate new hire orientation sessions covering company culture, policies, and processes
Facilitate smooth integration of new hires with their teams and departments
Develop specialized onboarding programs for instructors in collaboration with Operations
Track new hire progress and address integration challenges during probation period
Collect new hire feedback and continuously improve onboarding experience
Ensure compliance with all onboarding documentation and regulatory requirements

Performance Management, Learning & Development

Design and implement performance management system and conduct review cycles
Guide managers through performance conversations, goal-setting, and feedback delivery
Support Operations in instructor performance evaluations and development planning
Identify organizational training and development needs based on performance gaps
Design and deliver employee training programs on soft skills, compliance, and leadership
Coordinate with Operations on instructor training and professional development programs
Facilitate career development conversations, succession planning, and talent mobility
Track training effectiveness and performance improvement outcomes

Compensation & Benefits Administration

Manage payroll processing and ensure accurate and timely salary disbursements
Administer employee benefits programs including health insurance, leave, and allowances
Conduct market salary benchmarking and provide compensation recommendations
Manage instructor compensation structures and payment schedules with Operations
Handle benefits enrollment, changes, and employee inquiries
Ensure compliance with labor laws and regulations on compensation and benefits
Prepare compensation analysis and reports for leadership decision-making

Employee Relations & Engagement

Foster positive employee relations and healthy workplace culture
Conduct employee engagement surveys and analyze results for action planning
Address employee concerns, grievances, and conflict resolution
Support Operations in managing instructor engagement and retention initiatives
Organize employee engagement activities and recognition programs
Facilitate communication between employees and management
Track and analyze turnover trends and implement retention strategies

HR Compliance & Policy Management

Develop, update, and communicate HR policies and employee handbook
Ensure compliance with Indonesian labor laws and employment regulations
Maintain accurate employee records and HR documentation systems
Manage work permits, visas, and immigration matters for foreign employees (if applicable)
Conduct HR compliance audits and address gaps proactively
Handle employment contracts, terminations, and exit processes
Advise management on legal HR matters and risk mitigation

HR Operations & Administration

Manage HR information systems (HRIS) and maintain accurate employee data
Process HR transactions including contracts, transfers, promotions, and terminations
Administer employee leave management and attendance tracking
Generate HR reports and analytics for leadership decision-making
Manage HR vendor relationships (insurance providers, recruitment agencies, training vendors)
Maintain HR filing systems and ensure data privacy and security
Optimize HR processes and implement operational improvements

Special Projects & Strategic Initiatives

Lead special HR projects and strategic initiatives assigned by CEO
Support major business initiatives with HR workstreams and people strategy
Manage ad-hoc HR priorities and organizational change initiatives
Coordinate cross-functional HR support for company-wide initiatives
Develop HR solutions for strategic partnerships and business expansion
Execute pilot HR programs and test-and-learn initiatives
Document outcomes and scale successful HR initiatives across the organization

Requirements:

Bachelor's degree in Human Resources, Psychology, Business, or related field.
510 years of HR experience, preferably in HR Business Partner, HRGA or HR Generalist roles.
Proven ability to partner with senior leaders and align HR initiatives with business goals.
Strong end-to-end recruitment experience across corporate and operational roles.
Solid background in onboarding, performance management, and employee development.
Good knowledge of compensation, benefits, payroll, and Indonesian labor law.
Strong employee relations, conflict management, and engagement capabilities.
Experience managing HRIS, HR operations, and policy implementation.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to lead HR projects, support organizational changes, and improve HR processes.
Experience in fast-paced or growing environments is preferred; healthcare or education is a plus.

Human Resources Business Partner Supervisor

Human Resources Business Partner

Human Resources Business Partner

Human Resources Business Partner

Human Resources Business Partner

Human Resources Business Partner