Company Overview

AwanTunai is the leading vertical fintech player digitizing the offline FMCG supply chain in Indonesia. We solve for both operational and financing pain points through ERP software and integrated embedded financing for offline suppliers. Our traditional suppliers have aggregate annual sales of over $3bn+ and our embedded financing is on track to reach the annualized $1bn milestone next quarter. We have been growing revenues at an average 30% QoQ with 0.2% credit loss rates over the pandemic period across hundreds of traditional suppliers.

Our financial impact has won accolades from the UNCDF, Monetary Authority of Singapore, and with the IFC (World Bank Group) as a major shareholder. Management and our impact focused shareholders are committed to building a world class team regardless of diversity or location.

Our fraud management has won the trust of global banking groups (MUFG, OCBC), the largest local institutions (Bank BRI, Bank Mandiri), as well as global insurers (AA rated Munich Re) who protect our loan assets against credit default.

Role

AwanTunai is looking for an IT Support Intern who will be responsible for managing and troubleshooting IT systems, ensuring smooth operation of hardware and software for our team. This role requires a strong understanding of IT infrastructure, problem-solving skills, and a passion for providing technical support and solutions.

Responsibilities

Managing and repairing computer systems and devices
Assisting with the installation, configuration, and updating of employees PCs/laptops
Creating a recap of inventory reports for all hardware
Researching and diagnosing issues, as well as identifying solutions to those issues
Distributing office facilities for new employees and storing forms in a binder

Requirements

Final year student or fresh graduate in Information Technology, Computer Science, or a related field
Knowledge of IT hardware, networks/LAN, Windows, and macOS, including installation and troubleshooting
Proficiency in both English and Indonesian (verbal and written)
Detail-oriented and organized
Strong teamwork and collaboration skills
High initiative and problem-solving ability