Having a Bachelor's Degree in Information System (or similar Major) from a reputable university
Willing to work in an on-site configuration with a shifting working hour
Possessing a solid 2 years experience in managing Palo Alto's Cortex XDR product, with a focus on operation phase
Must possessed a valid Palo Alto's XDR certification for either Palo Alto's XDR Engineer or PCDRA
Strong and proven portfolio in an IT-security tools, focusing in Endpoint security platform such as AV/EDR/XDR, Malware Anlysis, and other cyber-attacks defender
Able to work under preassure; excellent target fullfilment orientation within a constrained time-line
Good English capability, both for verbal and written
Job Description:
Working in a shift-basis to manage the client's Cortex XDR support in terms of policy management, endpoint alerts management, and blacklisting / whitelisting
Managing a device upgrade and post-production implementation service, based on feasibility findings
Preventive and corrective maintenance execution and following it up with their respective reports
Maintenance support which consist of troubleshooting, incident prevention, and consultative service in regards of the client's security posture
Actively research malware trends, especially zero-day attack malware
Assist in providing technical documents and best-practice manuals concerning the XDR system
Coordinate with operators regarding the preparation and required configuration during XDR implementation process
