Workforce Management (Contract) (SPX Express)
Job Description
Job Description:
- Design, build, and maintain optimized employee shift rosters, break schedules, and overtime plans using WFM software.
- Ensure schedule coverage meets operational demands while complying with labor laws, company policies, and shrinkage targets.
- Manage and audit employee attendance records, shift swaps, leave requests, time-offs, and overtime logs within the WFM platform.
- Track and report attendance discrepancies, tardiness, and unauthorized leave to ensure accurate payroll input and schedule adherence.
Requirements:
- Bachelor's degree or above in any field relevant fields such as Business, Economics, or related disciplines are a plus.
- Open to new graduates or candidates with 1+ year of experience, preferably in data analysis, operations, workforce planning, or related areas.
- Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and translate insights into actionable recommendations.
- Proficiency in Microsoft Office, especially Excel experience with Google Sheets, data visualization, or other analytical tools is a plus.
- Logical and structured thinking, with strong attention to detail and the ability to work with large or complex datasets.
- Adaptable and comfortable working in a fast-paced, dynamic environment, with the ability to manage multiple priorities.
- Strong communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
- Proactive mindset and willingness to learn, with an interest in using data and technology to improve operational efficiency.
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