Warehouse Management System Supervisor

3-5 years
4 months ago
Job Description

Job Description:

  • Collaborate closely with the internal stakeholders from warehouse operations team to identify new or changes on features to support business requirements and map out processes
  • Centralize all product-related requests and put them into a well-written and explanatory feature request form
  • Collaborate closely with Regional Product Team on changes or new features, plan and monitor the realization
  • Review feature designed (Business Requirement Document) and align with the corresponding product managers to realize the features
  • Perform user acceptance testing to identify and communicate any errors or gaps between the design and actual features. Additionally, identify potential opportunities for future enhancements
  • Create localized WMS standard operating procedures and provide user training
  • Collaborate closely with warehouse operations team to plan and implement new feature go-live, monitor, drive the adoption, and collect feedback to see if any enhancements are required
  • Act as superuser for WMS and provide day-to-day support for any system difficulties and issues


  • Minimum Bachelor Degree from any major
  • Minimum 3 years of experience in product management or process improvement, focusing on system, preferably in Warehouse and Logistics environment
  • English - Intermediate
  • Experienced in warehousing, logistics, project management, and system design
  • Experienced in using WMS have ability to learn in-house systems and utilize that knowledge effectively and efficiently
  • Good analytical, logical, and problem-solving skills
  • Good communication with different audiences verbally or in writing along with good presentation skills
  • Align with Shopee Values especially Adapt and comfortable to work in a warehouse environment

Job Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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