About For Skin's Sake (FSS):
For Skin's Sake is a fast-growing, independent skincare company built on transparency, science, and clean design. We're not here to chase trends — we're here to build a brand that stands the test of time.
We believe in doing things well: thoughtful product development, honest storytelling, and a customer experience that feels personal, elevated, and grounded.
As an agile team, we move quickly, trust each other deeply, and expect a high bar of ownership. If you're ready to help shape the future of skincare in Indonesia and work in an environment that values both craft and candor — we'd love to meet you.
You Will:
Sales Order Fulfillment:
- Oversee sales order fulfillment processes, including order picking, consolidation, and packing.
- Monitor daily sales orders and ensure timely processing according to established Service Level Agreements (SLA).
- Troubleshoot order fulfillment discrepancies to maintain high order accuracy.
- Coordinate with Sales and Warehouse teams to ensure smooth order processing and timely dispatch.
- Monitor pending, urgent, and priority orders to minimize fulfillment delays.
- Ensure sales orders are processed accurately based on SKU, quantity, and customer requirements.
Warehouse & Inventory Management:
- Coordinate product availability and allocation to support sales fulfillment requirements.
- Monitor stock discrepancies and coordinate resolution with the inventory team.
- Oversee product transfers, replenishment, and stock movement to support fulfillment operations.
- Monitor fast-moving and slow-moving SKUs to optimize product availability.
- Ensure proper stock rotation and minimize potential fulfillment issues caused by inventory discrepancies.
Team Management:
- Monitor, control, and develop team performance to ensure high operational efficiency.
- Manage daily manpower allocation based on sales order volume and operational priorities.
- Monitor team productivity, work quality, and adherence to operational procedures.
- Provide coaching and guidance to improve team performance and operational discipline.
- Ensure the team consistently meets productivity and fulfillment targets.
You Are:
- Minimum Bachelor's degree (S1) in Logistics, Supply Chain, Management, or related field.
- Minimum 2–3 years of experience in warehouse, fulfillment, logistics, or sales operations, with supervisory experience.
- Strong understanding of warehouse, inventory, and order fulfillment processes.
- Experienced in team management, performance monitoring, and manpower allocation.
- Strong analytical, problem-solving, and communication skills.
- Proficient in Microsoft Excel/Google Sheets and familiar with WMS/ERP is preferred.
- Able to work in a fast-paced, high-volume environment and meet SLA and operational targets.
