Craft and refine user-facing microcopy such as buttons, menus, error messages, onboarding flows, tooltips, and in-app notifications that are clear, concise, and aligned with the product voice.
Collaborate with UI/UX Designers and Product Managers to understand user needs, feature requirements, and ensure seamless communication within product interfaces.
Conduct usability testing and test validation sessions, and analyze how users interpret and respond to copy, iterating based on data and user feedback.
Write supplementary user-facing documentation, including FAQs, in-app guidance, help articles, and user manuals to support product comprehension.
Conduct user research or interviews to understand user behavior, preferences, and language habits, helping to select terminology that resonates naturally.
Collaborate with the UI/UX team to maintain a content style guide and content system as part of the larger design system.
Support ongoing grooming and R&D discussions by transforming technical or research findings into user-friendly in-product messaging.
Requirements
Bachelor's degree in Communication, Journalism, English, or a related field.
1-3 years of experience in UX writing or a related role.
Strong writing and editing skills tailored for digital interfaces
Experience conducting or participating in user testing for copy validation.
Familiarity with design and prototyping tools (e.g., Figma).
Familiarity with UX design processes and user research.
Knowledge of localization, accessibility, and content scalability
Strong user empathy and ability to think from a user's perspective.
Excellent communication and collaboration skills.
High attention to detail and consistency.
Proactive, inquisitive, and adaptable in an agile R&D setting.
