UI/UX Product Designer Digital Banking (2+ years)

We are looking for a UI/UX Product Designer to design intuitive, customer-centric digital banking experiences. You will work across the full design process, from discovery and research through to design delivery and product launch, ensuring solutions meet both customer needs and business objectives.

Key Responsibilities

• Independently manage and deliver UI/UX projects, including end-to-end design for well-defined product features.
• Conduct data analysis, competitor benchmarking, and UI/UX analysis to identify insights and opportunities.
• Develop design deliverables including:
• User personas
• User journey maps
• User flows
• Wireframes
• High-fidelity UI designs
• Interactive prototypes
• Support the development of research plans and participate in user research and research activities.
• Define, monitor, and evaluate key objectives and metrics for design projects.
• Collaborate closely with Product, IT/Engineering, Marketing, and Business teams to deliver high-quality digital experiences.
• Apply customer-centric design principles while balancing user needs with business goals.
• Ensure designs comply with accessibility, privacy, and regulatory requirements.
• Support product delivery and implementation, including design handover, launch, and post-launch improvements.
• Contribute to the continuous improvement of digital banking and digital wealth management products.
• Clearly communicate design decisions, rationale, project progress, and recommendations to stakeholders.
• Incorporate feedback from stakeholders and team members to continuously improve design solutions.
• Use data, research, critical thinking, and creative problem-solving to identify root causes and develop effective solutions.
• Follow UX best practices and contribute to the use and evolution of Design System frameworks.

Requirements

• Minimum 2+ years of professional experience as a UI/UX Designer, Product Designer, or UX Designer.
• Experience in the financial services / banking industry is highly preferred.
• Strong understanding of UX design principles and customer-centric design.
• Proficiency in developing:
• Personas
• User journeys
• User flows
• Wireframes
• High-fidelity designs
• Prototypes
• Experience with user research and UX research methodologies.
• Proficient in working with and contributing to Design Systems.
• Strong data-driven and analytical mindset.
• Well-organized, detail-oriented, and able to maintain structured design documentation.
• Strong communication and stakeholder management skills.
• Able to clearly explain and defend design decisions using research, data, and design rationale.
• Portfolio demonstrating strong product design and visual design capabilities is required.

Soft Skills

• Strong verbal and written communication.
• Open-minded and receptive to feedback.
• Strong collaboration and stakeholder engagement skills.
• Able to prioritize tasks based on business and customer impact.
• Strong analytical, critical, and creative thinking.
• Proactive in identifying problems and opportunities.
• Able to understand the root cause of user and business problems.
• Customer-centric mindset with the ability to balance user needs and business objectives.
• Curious and proactive in learning new knowledge, tools, and design practices