Job Description
Responsibilities
About The team
Delivery team serves as a vital force of delivery operations in TikTok Shop. Excelling in precise, prompt delivery operations, our aim is to ensure every package reaches its destination safely and swiftly. Committed to customer satisfaction, we navigate challenges with the spirit of efficiency & collaboration, embodying TikTok Shop's dedication to excellence in every delivery.
- Supervise and coordinate middle mile logistics activities, including transportation planning, route optimization, and scheduling.
- Lead and manage a team of drivers, logistics personnel, and other operational staff to ensure efficiency and safety in all activities.
- Monitor and track the movement of goods between facilities, ensuring all shipments arrive on time and in optimal condition.
- Collaborate with warehouse, inventory, and distribution teams to maintain smooth handoffs of goods at various stages of transportation.
- Conduct regular inspections of transportation equipment (e.g., trucks, trailers) to ensure they meet safety and operational standards.
- Maintain detailed records of transportation costs, performance metrics, and driver compliance.
- Work closely with external partners and vendors to coordinate services and resolve any third-party issues.
- Ensure compliance with all relevant regulations, including environmental standards, and health and safety guidelines.
Qualifications
Minimum Qualifications:
- Bachelor's degree in Business Administration, Logistics, or a related field.
- Proven experience in Middle Mile delivery operations, with a minimum of 3 years in a supervisory role.
- Proficiency in Microsoft Office and logistics management software.
- Strong understanding of logistics principles and first mile & last-mile delivery processes.
Preferred Qualifications:
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Experience in operations field & excellence topics other express logistics companies, preferably from Logistics companies
- Strong in problem solving skills and independent in driving initiatives from ideation to completion
- Strong personal skills. Willing to work closely with the operations team to execute changes
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
