Ticketing Staff

1-3 Years

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Early Applicant

Job Description

Responsibilities

Issue and reissue tickets
Keep productivity benchmark and accuracy as per team's minimum standard
Carefully follow instructions and pre-established guidelines to perform assigned tasks
Ensure that all work is processed according to the team's minimum standard
Report any issues or system limitations to the direct supervisor

Requirements

Minimum Diploma 3 qualification from any major.
Excellent communication skills in English (both written & spoken)
Excellent analytical and numerical skills
Preferably with work experience in Airlines or Travel industries, particularly as ticketing staff
1 year of experience using GDS (Sabre, Amadeus, Galileo, etc.)
Willingness to work at both Central Jakarta and BSD City
Ability to work flexible hours, including rotating shifts on a 24/7 schedule