We are seeking a proactive and customer-oriented Telesales Specialist to support business development activities for petshop and pet clinic services. This role focuses on engaging prospective customers, maintaining client relationships, and supporting sales initiatives through professional communication and follow-up.
The ideal candidate is confident in communication, target-oriented, and interested in the pet care industry.
Location: [Insert Location]
Work Arrangement: On-site
Job Type: Full-time
Key Responsibilities
- Conduct outbound calls and follow-ups with prospective customers
- Introduce petshop products and pet clinic services professionally
- Handle customer inquiries and provide product or service information
- Maintain relationships with existing customers to encourage repeat visits and purchases
- Support promotional campaigns and sales activities
- Update customer records and sales activities in internal systems
- Coordinate with operational teams regarding customer appointments or orders
- Achieve individual sales and follow-up targets
Required Qualifications
- Experience in telesales, telemarketing, customer service, or sales-related roles
- Strong communication and interpersonal skills
- Comfortable interacting with customers via phone and messaging platforms
- Organized and able to manage customer follow-ups effectively
- Basic understanding of sales processes and customer handling
- Familiar with Microsoft Office or similar administrative tools
Preferred Qualifications
- Experience in petshop, veterinary clinic, healthcare, or retail industries
- Interest in pets and animal care
- Experience handling customer databases or CRM systems
How to Apply
Please submit your CV and contact details through LinkedIn.
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