Telemarketing Specialist

Company Description

QHOMEMART is a leading retail company in Jogjakarta specializing in building materials and furniture. With the concept of One Stop Shopping, QHOMEMART offers a wide range of home needs from flooring to roofing. QHOMEMART has grown and expanded, providing excellent service and solutions for developers, contractors, architects, real estate, and the general public. In addition to retail, QHOMEMART offers contracting, service, installation, and interior/exterior design services.

Role Description

This is a full-time on-site role for a Telemarketing Specialist located in Bantul. The Telemarketing Specialist will be responsible for generating leads, providing excellent customer service, and offering customer support. The role includes making outbound calls to potential customers, managing sales inquiries, and maintaining customer relationships. The Telemarketing Specialist will work closely with the sales and marketing teams to achieve company targets.

Qualifications

• Lead Generation and Sales skills
• Customer Service and Customer Support skills
• Strong Communication skills
• Ability to work independently and as part of a team
• Proficiency in CRM software is a plus
• Previous experience in telemarketing or sales is beneficial
• Diploma or equivalent required; further education is a plus