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Telemarketing Operation

Fintopia Indonesia

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1-3 Years
4 months ago
151 Viewed
0 Applied

Job Description

Responsibilities

  • Supervise and guide the local on-site teams of telemarketing in Indonesia.
  • Optimize the performance of the management and operation process and provide support to call center teams.
  • Analyze the business data and make optimization for business adjustments based on the data results and act as a trainer to train agents.
  • Familiar with CRM system, maintain communication with the HQ team , coordinate with local post-loan business department.
  • Understand the telemarketing process and skills

Requirements

  • Strong analytic skills : Analyze the performance of each agents
  • Attention to details : Monitor the performance
  • Language English : communicate with HQ
  • Able to work in team : Operations need to work together with the dedicated division
  • Have experience in telemarketing before : to know better about telemarketing
  • Have a bachelor degree
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Last Updated: 20-03-2024 11:12:57 AM
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