Job Requirements
Job Title: Telecaller
Company Name: Ray prime wealth pvt ltd
Location: Chennai, Tamil Nadu
Salary: 12000 - 30000 Per month
Employment Type: Full Time
Job Description
Ray prime wealth pvt ltd, a verified employer, is seeking candidates to join us as Telecallers in Chennai. As a Telecaller, you will be responsible for making outbound calls to customers, handling customer inquiries, and providing excellent customer care.
Key Responsibilities
- Make outbound calls to potential customers and introduce our products or services
- Answer incoming calls and address customer queries and concerns
- Provide accurate and up-to-date information about our offerings
- Maintain a high level of customer service and professionalism
- Follow communication scripts and guidelines to ensure consistent service quality
- Identify and escalate issues or opportunities for improvement to the appropriate department
- Meet or exceed performance targets and goals
- Collaborate with team members to achieve collective objectives
- Maintain records of customer interactions and update relevant information in the database
Requirements
- Education: 12th Standard / PUC or equivalent
- Experience: Freshers are welcome to apply
- Gender: Female candidates are preferred
Skills Required
- Strong customer care and interpersonal skills
- Excellent verbal communication abilities in English and local language (Tamil)
- Active listening and problem-solving skills
- Basic computer knowledge
- Familiarity with customer relationship management (CRM) software is a plus
Salary And Benefits
The salary for the Telecaller position ranges from ₹12,000 to ₹30,000 per month, based on experience and performance.
Job Type And Work Schedule
This is a full-time position with 6 working days per week. The shifts are during the day.
Other Requirements
- Valid Aadhaar Card is mandatory
- Additional documents may be required as per company policy
FAQs
Q: Is prior experience required for this role
A: No, freshers are welcome to apply for the Telecaller position at Ray prime wealth pvt ltd.
Q: What is the work schedule for this position
A: The Telecaller role is full-time with 6 working days per week. The shifts are during the day.
Join our team at Ray prime wealth pvt ltd as a Telecaller in Chennai and contribute to our commitment to delivering exceptional customer care. If you have excellent communication skills and a passion for providing outstanding service, apply now and embark on a rewarding career in the BPO/Customer Care industry.
