Technology Workforce Lead

Why Join:

Work in an environment that values agility, continuous learning, and employee empowerment, and help us build a workplace where technology professionals thrive and deliver their best work.

How You Succeed:

Partner closely with the HR team to drive talent development, manage workforce planning, and ensure the IT Division is equipped with the right skills and resources to meet the bank's strategic goals. This position requires a unique blend of IT business acumen and HR expertise to foster a high-performance culture within the technology sector.

What You Do:

Talent Development & Training Strategy

• Collaborate with the HR team to design and execute comprehensive IT talent development programs
• Partner with HR to design, implement, and oversee the annual training plan for the IT Division.
• Work alongside HR to develop and maintain a robust skills-to-job mapping framework for the IT Division

Workforce Planning & Recruitment

• Collaborate with HR to monitor and report on the execution of the IT Division's annual manpower planning, ensuring alignment with business needs.
• Oversee the end-to-end recruitment, onboarding, and contract extension processes for IT outsourced resources.
• Manage vendor relationships, ensuring performance oversight and adherence to service level agreements (SLAs) for external IT talent.

Performance Management & Engagement

• Consolidate KPIs for the IT Division and coordinate the performance review process
• Coordinate and manage engagement initiatives, such as townhalls, team outings, and informal gatherings.
• Serve as the primary divisional communication lead for bank-wide events

Governance, Reporting & Administration

• Own and manage the bank-wide user access review platform and oversee the IT Division's internal reporting platforms
• Supportthe Change Approval Committee, supporting governance frameworks, maintaining documentation, and coordinating meeting logistics.

Who You Are:

• Bachelor's Degree in information technology, Psychology, Management, or a related field.
• Minimum of 5 years of experience handling both IT and HR business processes.
• Having background in IT operations and Human Capital Management are highly preferred.
• Proven ability to bridge the gap between technical teams and HR functions.
• Experience in vendor management and contract administration for IT resources.
• Excellent communication skills, with the ability to present complex data to senior leadership.
• Proficiency in HRIS systems, reporting tools, and data analysis.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Certifications: PMP, SHRM, or relevant HR/IT certifications are a plus.

You'll be Part of:

Group Operations and Technology co-creates products and solutions. We build the underlying technology applications and services. And manage the Group's IT operations & cyber defense. 24/7. 365. End-to-end transaction fulfillment services. For the whole Group. With singular focus. Delivering exceptional customer experience. At the forefront of our digital transformation journey. Relentless innovation. Pushing boundaries. And it's all powered by serious investment in your development.

About OCBC:

At PT Bank OCBC NISP Tbk (OCBC), we don't just serve customers, but we walk alongside them being a trusted partner to enrich the quality of their lives. Since 1941, we have been committed to helping individuals and businesses navigate their financial journey with solutions that grow alongside their evolving needs.

By combining deeply rooted Indonesian values with the comprehensive global capability of the OCBC Group, we offer meaningful, relevant financial services, from daily banking to long-term planning, all delivered with care, understanding, and responsibility.

We are always looking for bright, driven individuals who are curious, collaborative, and eager to grow. At OCBC, you will find a workplace that respects your journey, supports your development, and gives you space to contribute meaningfully–because your Opportunity Starts Here!

What We Offer:

OCBC offers a competitive compensation & benefit, including a comprehensive suite of flexible benefits that fit your lifestyle and livelihood, community engagement programs, industry-leading learning, and professional development opportunities in the banking sector. We genuinely care about your well-being, growth, and aspirationsjust as much as we care about our customers needs. By joining our team, you will not only thrive personally and professionally but also contribute to become a Trusted Partner to Improve Quality of Life.