Technician

Company Description TOMORO COFFEE is built on a deep appreciation for global coffee culture. The brand is dedicated to sharing diverse coffee traditions and quality living by creating a unique coffee experience for customers. TOMORO stands for tomorrow, reflecting a commitment to embracing goodness, crafting every cup with care, and encouraging people to follow their hearts. The company aims to bring meaningful coffee culture to every corner of the world so that every customer can enjoy a truly worthwhile cup of coffee.

Role Description This full-time Technician role is an on-site position based in Denpasar. The Technician is responsible for installing, maintaining, and repairing coffee equipment and machinery to ensure consistent product quality and smooth store operations. Daily tasks include routine inspections, troubleshooting mechanical and electrical issues, performing preventive maintenance, and coordinating with store teams to minimize downtime. The role also involves maintaining accurate service records, managing basic spare parts inventory, and following safety and cleanliness standards in all technical activities. The Technician collaborates with operations and coffee specialists to support equipment calibration and optimization for the best customer experience.

Qualifications

• Technical skills in basic mechanical and electrical troubleshooting, equipment installation, and preventive maintenance for coffee or food service machinery.
• Ability to read and follow technical manuals, service documentation, and standard operating procedures.
• Strong problem-solving skills, attention to detail, and a methodical approach to diagnosing equipment issues.
• Effective communication and teamwork skills to work closely with store staff and cross-functional partners.
• Good organizational skills for scheduling maintenance, tracking service history, and managing spare parts.
• Willingness to work on-site in Denpasar and occasionally support multiple locations as needed.
• Commitment to safety practices, cleanliness, and maintaining a professional work environment.
• Prior experience in technical support, maintenance, or a similar technician role; experience with coffee equipment is an advantage.
• Relevant vocational or technical training in electronics, mechanics, or related fields is preferred.