Application Deadline: 5 September 2026
Department: Engineering
Location: Indonesia - Bali
Description
Verify that all AV equipment needed is in the inventory before event. Set-up, operates, and troubleshoots all equipment, devices, and systems. Ensure all equipment is fully operational, repair and clean as and when necessary.
Additionally operate and maintain all hotel house in-audio system, also assist and instruct guests/customers regarding proper usage/operation of AV equipment.
Key Responsibilities
- Assists in providing technical support and setup of AV equipment's to the F&B (Banquet) department, other hotel staffs and guests.
- Assists in guiding the users to help setup AV systems or resolve escalated issues.
- Assists in documenting all technical issues within the incident management system.
- Troubleshoots and maintains all the AV equipment's.
- Ensures that the maintenance of all electronics-related equipment and its associated auxiliaries are carried out in accordance with the Standard Engineering practice.
- Banqueting hall audio –video equipment maintenance and service and to be ready to use all times.
- Hotel Guest Rooms TV channels and transmission systems is up-to-date and in operation all the time.
- Arranged the systems well in advance before the functions and collect and placed them back in the stores in good working conditions.
- Ensures that the work specified on the work order within his trade is carried out quickly, accurately, skillfully, economically, efficiently and completely.
- Ensures that electrical rooms, electrical panels audio – video control rooms are kept clean and orderly.
- Immediately notifies the Shift Engineer on duty on any unusual occurrences on any of the electrical lines, panels or controls, equipment's.
- Identifies upgrading needs for new AV systems, tools & equipment's.
- Participates in the installation of AV recording and video calling systems during banquet events.
- Ensures that the equipment's & tools meet their requirements & specifications before they their deployment.
- Set-up, operate, and troubleshoot AV / projection equipment's / Mic / other devices.
- Oversee the set-up of AV equipment in banquet/meeting rooms.
- Ensure AV equipment is operational, labeled, repaired and cleaned when necessary.
- Adheres to the specified hygiene and personal appearance standards of the hotel and his/her area.
Skills, Knowledge & Expertise
- Diploma or Bachelor's degree in Audio Visual Technology, Engineering, or a related field.
- Minimum 3 years of experience as an Audio Visual Technician, preferably in a hotel, resort, convention center.
- Strong knowledge of audio, video, lighting, and presentation systems, including microphones, speakers, mixers, projectors, LED displays, and video conferencing equipment.
- Experience with the installation, operation, troubleshooting, and maintenance of AV equipment.
- Familiarity with digital audio consoles, sound reinforcement systems, video switching, and lighting control systems is an advantage.
- Ability to diagnose technical issues quickly and provide effective solutions under pressure.
