Technical Writer

Requirements

1. Bachelor's degree (S1) in Information Technology, Information Systems, Computer Science, Software Engineering, or a related discipline.
2. Minimum 1 years of experience as a Technical Writer, Project Administrator, PMO, Project Coordinator, or a similar role within IT implementation, software development, cloud, infrastructure, or digital transformation projects.
3. Solid understanding of IT Project Management methodologies and project lifecycle (Initiation, Planning, Execution, Monitoring & Controlling, and Closing).
4. Proven ability to develop, organize, review, and maintain comprehensive project documentation, ensuring all documents are accurate, up-to-date, version-controlled, and compliant with project standards.
5. Experience preparing technical and project documents, including but not limited to: Project Charter, Meeting Minutes (MoM), Project Timeline & Schedule, Weekly/Monthly Progress Reports, Risk & Issue Logs, Change Requests, User Guides, Standard Operating Procedures (SOP), Technical Documentation, Handover Documents, Project Closing Reports.
6. Familiarity with project financial administration processes, including: Invoice tracking and monitoring, Vendor payment follow-up, Purchase Requests (PR), Purchase Orders (PO), Budget utilization tracking, Supporting document reconciliation.
7. Experience monitoring project milestones, deliverables, action items, dependencies, and project risks while ensuring timely follow-up with project stakeholders.
8. Strong understanding of document management, version control, filing standards, and document governance best practices.
9. Proficient in project collaboration and documentation tools such as: Jira, Confluence, Microsoft Office (Word, Excel, PowerPoint, Visio), Google Workspace, Microsoft Teams, SharePoint (preferred).
10. Excellent written English with the ability to translate complex technical concepts into clear, concise, and user-friendly documentation.
11. Strong communication and stakeholder management skills, with experience coordinating across project managers, engineers, developers, business users, vendors, and clients.
12. Excellent organizational and multitasking abilities with strong attention to detail and accuracy.
13. Strong analytical thinking, problem-solving skills, and the ability to prepare executive-level project reports and documentation.
14. Able to work independently as well as collaboratively in a fast-paced project environment with minimal supervision.
15. Professional certifications such as CAPM, PMP, PRINCE2 Foundation, Scrum Fundamentals, or Technical Writing certifications will be an advantage.
16. Willing to work onsite and be assigned to BUMN client.

Preferred Qualifications

1. Experience supporting enterprise IT projects involving cloud infrastructure, cybersecurity, networking, Microsoft technologies, or system integration.
2. Familiarity with Agile, Scrum, and Waterfall project delivery methodologies.
3. Experience working in an IT consulting or system integrator company is highly preferred.
4. Knowledge of ISO documentation standards, ITIL, or project governance frameworks is an advantage.
5. Ability to create process flow diagrams, workflow documentation, and system architecture documentation using Microsoft Visio, Lucidchart, or similar tools.