Technical Staff

Company Description

Fluidra S.A. is a global leader in the pool and wellness equipment industry, offering innovative products, services, and connected solutions. The company operates in over 45 countries worldwide and employs approximately 6,500 professionals. Fluidra manages a reputable portfolio of trusted brands, including Jandy®, AstralPool®, Polaris®, Zodiac®, Cepex®, CTX Professional®, and Gre®. Recognized for its sustainability efforts, Fluidra is listed on the Ibex 35 and the FTSE4Good Index Series. For more information, visit www.fluidra.com.

Role Description

This is a full-time on-site position based in Denpasar for a Technical Staff role. The selected candidate will provide technical support and troubleshooting assistance to resolve hardware and software issues. Daily responsibilities may include conducting technical analysis, communicating with clients or team members to address concerns, and ensuring optimal functionality of technical systems. The role also involves delivering excellent customer service to maintain satisfaction and trust.

Qualifications

• Strong Analytical Skills and ability to identify and resolve technical issues.
• Effective Communication skills, both verbal and written, for clear interaction with team members and clients.
• Proficiency in Troubleshooting and providing effective Technical Support solutions.
• Exceptional Customer Service skills to ensure high levels of client satisfaction.
• Ability to work independently and in a team-oriented environment.
• Familiarity with pool and wellness equipment or related industries is a plus.
• Relevant technical certifications or a degree in a related field is preferred.