Technical Sales Engineer

Company Description SiberWander is a leading provider of cloud cyber security solutions, focused on delivering comprehensive protection for modern cloud environments. The company offers agentless security with instant deployment, enabling organizations to rapidly secure their infrastructure without disrupting operations. Its platform provides complete cloud visibility and all-in-one security capabilities designed to scale with growing businesses. SiberWander partners with customers to strengthen their cloud security posture through innovative technology and practical, outcome-driven solutions.

Role Description The Technical Sales Engineer at SiberWander is a full-time, on-site role based in Indonesia. This role is responsible for working closely with prospective and existing customers to understand their cloud security needs, provide technical demonstrations, and design tailored solutions using SiberWander's platform. Day-to-day tasks include supporting the sales team with technical expertise, responding to customer inquiries, preparing solution proposals, and assisting in proof-of-concept deployments. The Technical Sales Engineer collaborates with product and support teams to resolve technical issues, gather feedback, and ensure a smooth onboarding and post-sales experience. The role requires frequent customer meetings, clear documentation of requirements, and ongoing engagement to help customers realize the full value of SiberWander's solutions.

Qualifications

• Strong Technical Sales and Sales Engineering skills, with experience presenting technical solutions to business and technical stakeholders.
• Background in Sales with the ability to identify customer needs, build relationships, and support the sales cycle from discovery to closing.
• Hands-on Technical Support experience, including troubleshooting, solution configuration, and assisting with deployments.
• Excellent Communication skills, both written and verbal, with the ability to explain complex technical concepts in clear, accessible language.
• Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and basic understanding of cloud security concepts and architectures.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• Ability to work on-site in Indonesia, collaborate in cross-functional teams, and manage multiple customer engagements simultaneously.
• Relevant industry certifications (e.g., cloud or security certifications) and prior experience in cybersecurity or SaaS environments are beneficial.