Are you ready to unleash your potential
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Ready to unleash your potential with us Join the winning team now!
Work you'll do
- Act as a technical / techno-functional expert in the Customer domain, delivering scalable solutions on Microsoft Dynamics 365 CRM.
- Design, build, and implement solutions across Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, and Project Operations.
- Translate business and functional requirements into technical designs and system solutions.
- Configure and customize Dynamics 365 using Dataverse, including security roles, access models, business rules, workflows, and Power Automate flows.
- Develop and extend Dynamics 365 using JavaScript, plugins, custom APIs, and the Power Platform (Power Apps, Power Automate, Power BI).
- Support provisioning of Dynamics 365 environments for demo, development, data migration, and integration purposes.
- Support and deliver the Data Migration workstream when assigned, including data migration template creation and template training, data mapping and loading, data verification, and cutover activities. (Generally, data extraction, data cleansing, data transformation, and data validation will be performed by the client.)
- Support and deliver the Integration workstream when assigned, including design and implementation using Azure integration services (e.g., Logic Apps, Azure Functions, Service Bus).
- Support solution architecture, deployment, testing, training, and post-go-live support.
- Take a lead role in technical workstreams, solving complex and high-impact client problems.
- Collaborate closely with functional consultants, solution architects, and cross-disciplinary digital teams.
- Support the Digital team in RFPs, proposals, and pre-sales activities.
Your role as a leader:
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:
- Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte's success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
Requirements:
- Tertiary qualification in a relevant technology, business, or marketing discipline.
- 3 - 8 years experience in consulting and/or CRM implementation in an enterprise environment.
- Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
- Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
- Configure and implement integration with Salesforce Core and Marketing Cloud
- Drive and determination to continually learn new things and develop yourself.
- A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
- Drive, tenacity, client-focused and results-oriented.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Willingness to work outside of office base and most of all…
- Good articulation and communication skills in English.
Due to volume of applications, we regret that only shortlisted candidates will be notified.
Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
