SVIP Operation Internship – HAGO ID

Job Description:

As an SVIP Operations Intern, you will support the SVIP Operations team in managing and

maintaining relationships with high-value (SVIP) users. This role focuses on daily operational

support, data management, coordination with internal teams, and assisting in activities that

improve SVIP engagement and retention.

Responsibilities

• Support daily SVIP operations activities, including monitoring SVIP user activity and

engagement.

• Assist in maintaining and updating SVIP databases, reports, and tracking sheets.

• Help coordinate SVIP programs, events, or campaigns, including preparation and post

event reporting.

• Assist in tracking performance, distribution rewards, and incentives for SVIP users.

• Support the creation of promotional materials (e.g. banners, posters, in-app visuals) for

online events, campaigns, and SVIP activities

Qualifications:

• Currently pursuing a degree in Business, Marketing, Communications, or a related field.

• Strong communication and interpersonal skills.

• Highly organized, responsible, and attentive to detail.

• Comfortable working with Excel / Google Sheets and basic data analysis.

• Able to use Photoshop / Canva or basic design tools to create simple promotional

materials (banners, posters, or event visuals).

• Able to work collaboratively in a fast-paced environment.

What You'll Gain:

• Hands-on experience in operations and community management within a digital

entertainment platform.

• Opportunities to learn user engagement strategies and reward management systems.

• Exposure to cross-functional teamwork and platform development processes.