Student Success (Customer Service) - Yogyakarta Based

0-2 years
3 months ago
Job Description

Job Descriptions

  • Help students regarding Cakap features: Cakap Chat, Club, and Private Class
  • Maintain the existing students to experience effective class
  • Conduct surveys regarding student's experiences
  • Have an experience in outbond customer service would be an advantage


  • Prior working experience as a Customer Service
  • Fluency in both written and spoken English
  • Good administrative skills and ability to create good requirement documentation
  • Strong communication skills in a multicultural environment
  • Interest in creating social impact through Indonesia's education
  • Willing to work in shifts and working in a WFO arrangement

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