Strategy & Projects (Customer Service) - SPX Express (DI Yogyakarta)

Shopee

Indonesia, Yogyakarta

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Posted 9 months ago
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Job Description

Job Description:

Plan and execute project-based tasks focused on improving customer service processes and performance.
Drive critical projects in a fast-paced environment to achieve key customer service objectives.
Ensure the effective and timely implementation of ongoing initiatives by coordinating with other departments.
Track key operational metrics and provide regular updates on business performance and project implementation.

Requirements:

Ability to analyze data, interpret insights, and translate them into actionable recommendations.
Strong storytelling and visualization skills for PowerPoint presentations.
Creative thinker with excellent collaboration and relationship management abilities.
Strong skills in MS Excel and Google Sheets.
Capable of managing end-to-end projects, multitasking, and handling multiple stakeholders effectively.
Native fluency in Bahasa English proficiency is a plus.
Eager to learn about and implement process optimization strategies.
Ability to manage multiple projects and engage with various stakeholders simultaneously.

More Info

Job Type:

Permanent Job

Industry:

Internet /E-commerce

Employment Type:

Full time

About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 113946613

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