Strategic Project Manager, Regional Cross Border
Job Description
Job Description:
- Own end-to-end delivery of new logistics initiatives, from concept and feasibility through pilot, launch, and business-as-usual handover
- Develop business cases and feasibility studies (cost, timeline, resourcing, regulatory and customs requirements) for proposed new services and route expansions, and secure stakeholder buy-in
- Manage project plans, milestones, budgets, and risks, proactively identifying blockers and driving corrective action to keep launches on track
- Partner with 3PLs, shipping lines, and pickup-point partners to evaluate and onboard new vendors, negotiate service terms, and ensure operational readiness before go-live
- Coordinate cross-functionally with Operations, Business Development, Finance, Legal/Compliance, Customer Service, and Tech/Product to align on requirements, systems changes, and launch readiness
- Lead pilot testing of new services and routes, monitor performance against targets, and iterate based on data before scaling regionally
- Track and report on post-launch performance (cost, SLA, volume, customer experience) of new initiatives, using data to guide go/no-go and scale-up decisions
- Manage stakeholder communication and alignment throughout the project lifecycle, including regular updates on timeline, progress, and milestones achieved
- Manage a portfolio of concurrent projects, adapting to shifting priorities and timelines in a dynamic environment
- Facilitate collaboration across the project team and with external partners to ensure smooth execution and issue resolution
Requirements:
- Bachelor's degree in Business, Logistics, Supply Chain, Economics, or a related field
- At least 2 years of experience managing logistics or supply chain projects, ideally including launching new services, trade lanes, or network/route expansion (e.g., e-commerce, freight forwarding, courier, or last-mile delivery)
- Prior experience working with 3PLs, shipping lines/freight forwarders, or pickup-point/self-collection networks is a strong plus
- Proven ability to manage multiple cross-functional projects simultaneously with competing timelines and priorities
- Strong stakeholder management and negotiation skills, comfortable engaging both internal teams and external partners
- Strong analytical and problem-solving skills comfortable working with data to build business cases and track performance (Excel required, SQL or other data tools a plus)
- Excellent verbal and written communication skills
- Proficient in MS Office (Excel, Word, PowerPoint) and project management tools
- Flexible, resourceful, and able to thrive in a dynamic, ambiguous environment

