Strategic Account Manager

We are looking for a Strategic Account Manager to lead Majoo's enterprise acquisition across businesses verticals. You will identify and approach national-level accounts — chains, franchises, and multi-outlet brands and then own the relationship through the entire journey until the account is fully active and converted to a paying subscriber.

This is a full-cycle enterprise role. You are responsible for the outcome at every stage: who you bring in, how well they are accompanied, how much of the product they actually adopt, and whether they convert. You will work closely with Product, CX, and Engineering to resolve trial friction and channel feedback, and with leadership to shape how Majoo approaches the enterprise segment as it scales.

Daily Responsibility

1. Enterprise Pipeline Development
2. Enterprise Relationship Management
3. Enterprise Account Onboarding & Adoption Management
4. Internal Coordination & Issue Resolution
5. Feedback Collection & Product Insight
6. Conversion & Commercial Closure

Qualification

Education

Bachelor's degree from a reputable university in any relevant field — Business, Marketing, Communication, or Management

Experience

• 4–7 years of experience in enterprise B2B sales, strategic partnerships, or key account management
• Has sold to or partnered with enterprise accounts in at least one of the target verticals: understands how these businesses make decisions, who holds the budget, and what they actually care about
• Has managed accounts through a structured pilot, POC, or trial process
• Experience in a SaaS, POS, fintech, or tech product company is a significant advantage — understands that enterprise adoption of a software product is a different motion from selling a physical product or a service

Technical Skills

• Can prepare and deliver enterprise-level presentations independently: proposal decks, product demo walkthroughs, and business case documents without needing a marketing team to produce everything
• Comfortable with basic data: can read a usage report, understand outlet-level adoption metrics, and use that data in a conversion conversation