Store crew

Company Description Matahari, officially PT Matahari Department Store Tbk, is one of Indonesia's most established and recognized retail brands, with a history dating back to 1958. It operates the country's largest retail platform, with 147 outlets across 81 cities, supported by strong online channels such as matahari.com, Shop & Talk, and leading marketplaces. The company focuses on providing quality, fashionable, and affordable clothing, beauty products, and shoes to Indonesia's growing middle class. With over 30,000 staff and partnerships with around 600 local and international suppliers, Matahari offers a dynamic retail environment and significant opportunities for professional growth. Its numerous national and international awards reflect a trusted, forward-looking company committed to customer service, corporate governance, and innovation.

Role Description This is a full-time, on-site Store Crew role based in Denpasar. Store Crew team members support daily store operations, including welcoming customers, providing product information, and assisting with purchases to ensure a positive shopping experience. Responsibilities include arranging and replenishing merchandise on the sales floor, maintaining cleanliness and visual standards, and helping with price labeling and promotional displays. Store Crew also handle basic cashier duties, process transactions accurately, and assist with stock checks and inventory counting as needed. The role involves working closely with the store team, following company policies, and supporting efficiency and safety throughout the store.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and courteously with diverse customers.
• Basic retail and sales skills, including product knowledge, upselling, and handling promotions effectively.
• Cash handling and point-of-sale (POS) operation skills, with attention to detail and accuracy in transactions.
• Organizational and time-management skills to manage shelving, merchandising, and inventory-related tasks.
• Ability to work on-site in Denpasar on a rotating schedule, including weekends, evenings, and holidays.
• High level of integrity, reliability, and willingness to follow operational and safety procedures.
• Physical ability to stand for extended periods and move merchandise as required.
• Previous experience in retail or customer-facing roles is an advantage; a high school diploma or equivalent is preferred.